One rate, written down. Charged only when a payment succeeds.
No setup fee, no monthly fee, no minimum volume and no contract term. The same price for every merchant.
- Branded checkout on your domain
- Onboarding support and checkout setup
- Dispute alerts and evidence support
- Monthly fee statement and email support
What is never charged
- Declined or failed payments. No success, no fee.
- Setup, monthly or closing fees. There are none.
- Standard payouts to your US business bank account.
- Leaving. No notice period, no exit fee.
What you pay, and to whom.
Two things are deducted from a payment: our fee, and the processing cost set by Stripe. We pass Stripe's cost through exactly as Stripe sets it, with no markup.
| Item | Amount | Set by |
|---|---|---|
| Coco Lame Pay feeOn each successful payment | 7.5% + 40¢ | Coco Lame LLC |
| Card processing, US cardVisa, Mastercard, Amex, Discover, wallets | 2.9% + 30¢ | Stripe, passed through at cost |
| International cardCard issued outside the US | +1.5% | Stripe, passed through at cost |
| Currency conversionWhen the customer pays in a currency other than USD | +1% | Stripe, passed through at cost |
| Dispute (chargeback)Per dispute opened by a cardholder | Stripe's dispute fee, as listed on Stripe's US pricing | Stripe, passed through at cost |
| Setup, monthly fee, closing | $0 | None |
Stripe amounts reflect Stripe's published US pricing at the date of this page. If Stripe changes its pricing, the pass-through amounts follow. Our own fee changes only with 30 days' written notice, as set out in the Merchant Terms.
Three sales, to the cent.
Domestic card payments, before any refund or dispute.
- Coco Lame Pay fee
- −$2.28
- Stripe processing
- −$1.03
- You receive
- $21.69
- Coco Lame Pay fee
- −$7.90
- Stripe processing
- −$3.20
- You receive
- $88.90
- Coco Lame Pay fee
- −$37.90
- Stripe processing
- −$14.80
- You receive
- $447.30
Refunds, disputes, payouts and how you're billed.
Refunds
When you refund a payment in full or in part, the matching share of our fee is returned to you. Stripe does not return its processing cost on refunds.
Disputes
If a cardholder disputes a payment, the disputed amount and Stripe's dispute fee are taken from your balance while the dispute is open. If you win, the disputed amount comes back. Our fee on a disputed payment is not returned.
Payouts
Standard payouts to your US business bank account are free. Stripe's schedule for US accounts is a rolling two business days, after a first payout that usually takes 7 to 14 days.
How you're billed
Our fee is deducted from each payment at the moment it succeeds. There is no invoice to pay and nothing billed after the fact. You receive a monthly statement of the fees collected.
Taxes
Our fees are stated exclusive of any applicable taxes. Sales tax on your own orders is your responsibility. Where IRS thresholds are met, Form 1099-K is issued through Stripe.
Cancellation
You can close your account at any time by email, with no fee. Fees collected on completed payments are not refundable, apart from the refund share described above. See termination in the Merchant Terms.
Ready when your company is.
Five minutes to apply, a reply within one business day.